Mediation

Document Management

Vilulia stores case documents in encrypted cloud storage with each file associated directly to a case record. Mediators, case managers, and parties with portal access can upload documents. All documents are encrypted at rest using S3 server-side encryption. Documents also serve as input for AI tools — the AI Settlement Generator and Priority Analysis both read uploaded case documents to produce their outputs.

What you'll learn

How to upload documents to a case
Supported file types and storage limits by plan
How documents feed into AI tools
How parties upload documents via the client portal

Uploading documents

From within a case, open the Documents tab and click Upload. Supported file types include:

Documents: PDF, DOC, DOCX, TXT, RTF, ODT
Spreadsheets: XLS, XLSX, CSV, ODS
Presentations: PPT, PPTX, ODP
Images: JPG, PNG, GIF, WEBP, BMP, TIFF

The maximum file size is 50 MB; per-plan limits also apply (5 MB on trial, 10 MB on Starter, 25 MB on Professional). Each document is stored directly against the case record and is immediately visible to everyone with access to that case.

Storage limits by plan

Document storage is allocated per organization: Starter plans include 5 GB, Professional plans include 50 GB, and Enterprise plans include 1 TB (with custom expansion available). Additional storage can be purchased as a usage-based add-on at $0.10 per GB per month.

Document encryption

All documents are stored in Amazon S3 with server-side encryption enabled. For organizations that have purchased the HIPAA Basic or HIPAA Enhanced add-on, PHI fields within documents receive additional AES-256 encryption via AWS KMS. Document encryption is automatic — no configuration is required beyond enabling the relevant add-on.

Party document uploads

Parties access the case through the client portal via magic link. Once in the portal, parties can upload documents directly to the case. Uploaded documents become immediately visible to the mediator and are available to AI tools on the next run.

Documents and AI tools

The Priority Analysis and Draft Agreement AI tools read all uploaded case documents as part of their analysis. The more relevant documents are on the case — contracts, demand letters, correspondence — the more context the AI has to work with. AI tools do not modify or annotate the original documents.

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