Getting Started

Dashboard Overview

After logging in, you land on the Vilulia dashboard — your central view of all active cases, recent activity, and platform notifications. The dashboard is personalized by role: mediators see their assigned mediation cases, arbitrators see their arbitration cases, and admins see all cases across the organization.

What you'll learn

  • What appears on the dashboard by role
  • How to navigate to cases, settings, and team management
  • How the onboarding checklist guides new users
  • Where to find the demo case created at signup

Dashboard sections

The main dashboard includes:

  • KPI cards — at-a-glance counts for Active Cases, Settled Cases, Team Members, and Settlement Rate.
  • Priority Cases — up to five of your most urgent active cases, sorted by priority. Click any case to open it.
  • Recent activity — a feed of the latest actions across your cases: new messages, document uploads, settlement updates, and e-signature events.
  • Today's Schedule — upcoming calendar events for the day.
  • Notifications — alerts for case assignments, pending actions, and integration events such as signed documents or calendar updates. Also accessible via the bell icon in the top navigation bar.
  • Navigation — a top navigation bar with links to Dashboard, Cases, and Documents for all users. Admins additionally see Calendar, Analytics, and Reports, plus a Settings menu that includes Team, Billing, Features & Add-Ons, and any enabled premium features such as HIPAA Compliance.

Onboarding checklist

New accounts see an onboarding checklist in the dashboard that tracks five steps: viewing the welcome screen, completing your profile, creating your first case, inviting a team member, and exploring a key feature. The checklist disappears once all steps are completed.

Demo case

When you first activate your account, Vilulia automatically creates a demo case (case number DEMO-001: Smith vs. Acme Corporation, employment dispute) so you can explore the platform without needing to set up a real case first. You can edit or delete the demo case at any time.

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