Integrations and Add-Ons
Video Conferencing
Vilulia includes built-in HD video conferencing for mediation and arbitration sessions, powered by Daily.co. No setup is required by end users — video is platform-configured. When a mediator or case manager schedules a video session from within a case, a private room is created automatically and join links are sent to all participants. Every session includes AI transcription, screen sharing, breakout rooms for caucus, and in-session chat.
What you'll learn
- How to schedule a video session from a case
- What features are included in every session
- How AI transcription is saved to the case file
- Session limits and room expiry
No end-user setup required
Video conferencing is configured by Vilulia at the platform level using a shared Daily.co account. Your organization does not need to create a Daily.co account or configure any integration settings. When you schedule a session, the room is created for you.
Scheduling a video session
From within a case, click Schedule Video Session. Enter the session title, date, time, and expected duration. Vilulia creates a private Daily.co room, sends join links to all case participants by email, and (if calendar integration is connected) creates a calendar event with the video link included.
Session features
Every video session includes:
- AI transcription — enabled by default. The transcript is automatically exported to the case file when the session ends.
- Screen sharing — share documents, exhibits, or any application during the session.
- Breakout rooms — create private caucus rooms within the session for one-on-one mediator-party conversations.
- In-session chat — text chat within the video interface.
- Hand raising and emoji reactions — participant controls for managing turn-taking.
- Noise cancellation — noise cancellation controls in the session UI.
Session limits
- Maximum participants: 50 per session.
- Room expiry: Rooms expire 1 hour after the scheduled end time. Sessions that run significantly over time may lose access to the room.
- Cloud recording: Cloud recording is available and gated behind the Video Conferencing add-on. The Record button is hidden by default and only appears after S3 storage has been configured for your organization. When active, sessions are recorded via Daily.co, uploaded to S3, and transcribed using OpenAI Whisper. The transcript is exported to the case file alongside the standard AI transcription.
Plan availability
Video conferencing is available as an add-on ($50/month) on Starter and Professional plans, and is included in Enterprise. If your plan does not include video, you can add it from Settings → Billing → Add-Ons.
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